A second opinion on your car repair

The rear lights on an Opel had stopped working. The main dealer could not find the fault and advised replacing the complete wiring harness for € 1,100. According to the quote, another € 1,400 came on top for other problems.

A national chain could not find the problem either and suspected a short circuit. With us, the bulbs turned out to be causing the fault. The customer wrote afterwards that it took one day and that he paid sixty percent less than at the dealer.

An automatic was no longer shifting properly. Two garages and the ANWB roadside assistance (Wegenwacht) confirmed the owner’s suspicion that the gearbox needed replacing. The amount was so high that he considered getting rid of the car.

We first checked whether the transmission oil could be the cause. After a transmission flush with the specified oil and a new filter the car shifted properly again. According to his review, the customer saved over seventy-five percent. Does your car have a DSG gearbox? Read more about a DSG flush.

A customer was told by the dealer that the complete air con system needed replacing. With us, it turned out that only one cable was faulty.

That is an example of why a good diagnosis matters. Other garages and dealers in the region also refer complex air con problems to us at times. Read more about our approach on our page about car air con.

On a Porsche, the main dealer had already carried out several expensive repairs without solving the problem. We removed the engine, found the cause and fixed the problem.

The customer wrote that the bill was low compared with the hours that went into it. Our starting point is that you pay for a well-founded solution, not for replacing parts that did not need replacing.

Tell us briefly what is going on and what the other garage proposed. We can often tell over the phone whether a second assessment makes sense. That call costs you nothing.

We do not take the earlier verdict for granted. Depending on the problem, we may measure pressures, read fault codes with diagnostic equipment (in Dutch) and inspect the part concerned.

We charge up to one hour for the first diagnosis. That hour is included in the price of € 145. If we have not found the answer by then, we call you first. You hear what we suspect, what further diagnosis we advise and what it costs.

We only continue once you agree. That way no extra diagnosis costs arise without your say.

We explain it in plain language, with no sales talk. Is the other garage probably right? Then we tell you so. An independent opinion can also be a confirmation.

Could a different approach work, or could it cost less? Then we explain why and tell you what costs to expect.

We do not repair anything without your explicit approval. If you have the work done with us, we explain afterwards which parts were replaced and why.

If the replaced parts are available, you can also look at them. We have worked this way for over 45 years.

A second opinion costs € 145, including up to one hour of diagnosis. Where your problem calls for it, this covers reading fault codes, measurements, the inspection and our verbal explanation.

If a repair looks necessary, we tell you which solution we advise and what it costs. If we have not found the answer after that hour, we call you first. You hear what we suspect, what further diagnosis we advise and what it costs. We only continue once you agree.

The first phone call costs you nothing. Sometimes we can already help you over the phone.

We charge a separate amount for the diagnosis. We deliberately do not deduct it from any repair. That way you know in advance what the assessment costs, and the advice is independent of whether you have the repair done with us.

Does it turn out that nothing is wrong, or is the other garage probably right? Then we tell you so. You have then paid for a careful diagnosis and a clear answer.

No. You do not have to, but it does help us. With the quote we can see what was proposed and what price was given. That lets us judge more precisely whether the proposed repair fits your problem.

Do you have nothing on paper? Then tell us what you were told. We make our own diagnosis and do not take earlier advice for granted.

Yes. If you wish, we carry out the repair as well. You hear the cost in advance and we only start once you agree. But you are not tied to anything. You can take our opinion back to the other garage or go to another garage.

We would rather earn your trust than win one job.

Then we tell you so. An independent opinion is sometimes a confirmation. You then know better where you stand and why we think the repair is needed.

We do not look for a problem in order to carry out a repair, and we do not keep quiet about a necessary repair to tell you what you want to hear.

Yes. Do you not understand the reasons for the fail, or do you doubt whether they are justified? We explain each point in plain language and show you what it relates to.

If you like, we can also inspect your car again ourselves. We are RDW-approved for APK inspections and work to the current APK rules. Read more about a failed APK.

Yes. If we replace parts, you can look at them afterwards, as far as they are available. We explain why the parts were replaced and how they were linked to your problem.

We have worked this way for over 45 years.

We can often help you the same week. If it is urgent, we see what is possible. We are open Monday to Friday from 8.00 to 17.30 and on Saturday from 9.00 to 15.00.

Call us on +31 10 479 00 00 with your registration number. We will then look at which appointment suits you best. You drop off your car Monday to Friday between 8.00 and 8.30 am, or on Saturday at 9.00 am.